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Privacy Policy - Dolomites on SKI

Last Updated: July 9, 2025

1. Introduction

This Privacy Policy outlines how “Dolomites on SKI” (“we”, “us”, or “our”) collects, uses, protects, and handles your personal information when you use our website, dolomitesonski.com (the “Service”) and is an integral part of the Terms and Conditions.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

For the purpose of data protection law, “Dolomites on SKI” acts as the data controller for the information collected through this website.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: When you fill out our booking or contact forms, we collect information such as your name, email address, and phone number.

  • Booking Details: Information related to your booking, including the dates of your trip, the number of participants, their skill levels, and any specific requests or requirements you provide.

  • Communications: Records of our correspondence with you via email or our contact form.

  • Technical Data: Information collected automatically when you visit our website, such as your IP address, browser type, and browsing behaviour. This is typically collected via cookies.

3. How We Use Your Personal Data

We use your personal data only for specific, legitimate purposes, including:

  • To Provide Our Services: To process your booking inquiries, manage your membership, and communicate with you about your planned activities. Our legal basis for this is the performance of a contract with you.

  • To Facilitate Your Activity: We share necessary booking details (such as your name, contact number, and skill level) with our independent Partner Ski Schools or Partner Ski Instructors so they can operate your lesson or tour. This is essential for the performance of the contract.

  • To Respond to Inquiries: To answer any questions you send us via our contact form or email. Our legal basis for this is our legitimate interest in providing excellent customer service.

  • To Improve Our Website: To analyze how users interact with our site so we can improve the user experience. Our legal basis for this is our legitimate interest in developing our business.

4. Data Sharing and Third Parties

“Dolomites on SKI” functions as a technology platform and booking agent. To fulfill your booking, we must share relevant personal data with the end-service provider.

  • We will share your name, contact details, and activity-specific information with the specific Partner Ski School or Partner Ski Instructor who will operate your activity. We only share the information necessary for them to conduct the lesson or tour safely and effectively.

  • We do not sell, rent, or trade your personal data with any other third parties for marketing purposes.

5. Data Security

We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure.

6. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under GDPR and UK data protection law, you have the following rights regarding your personal data:

  • The right to be informed: You have the right to know how we collect and use your data, which is the purpose of this policy.

  • The right of access: You have the right to request a copy of the personal data we hold about you.

  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete data.

  • The right to erasure: You have the right to request that we delete your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your data, under certain conditions.

  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

  • The right to object: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyze web traffic and tailor our website’s operations to your needs. For more detailed information, please see our full Cookie Policy.

9. Changes to This Privacy Policy

We may update this policy from time to time by posting a new version on this page. We encourage you to check this page occasionally to ensure you are happy with any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please do not hesitate to contact us through our contact page.